South Florida-headquartered Moss has built its reputation on quality work and outstanding customer service, and it is gaining momentum in Central Florida with several construction projects in the works.
In Florida’s highly competitive construction industry, quality work and customer service are critical to the success of companies that do business in the state. Moss is a privately held construction firm headquartered in Ft. Lauderdale that has successfully offered innovative solutions resulting in award-winning projects not only in South Florida, but also across the United States.
Since 2004, it has grown from one office and just a few employees to a national construction management company with more than 600 employees and revenues exceeding $1 billion. Today, Moss spans the country with offices in Hawai’i, California, Texas and Florida. In addition to its Ft. Lauderdale headquarters, it also has offices in Orlando, Miami, Tampa and West Palm Beach.
The family-run business, which specializes in construction management, general contracting, design-build and public-private partnerships, brings an honest, positive and intelligent approach to construction and strives to achieve ultimate customer satisfaction. And it is making an impact in Central Florida with several high-profile projects both underway and on the horizon.
Gaining Traction in Central Florida
When the recession hit in 2008, Moss faced the same challenges as other construction companies in South Florida, so it tapped into its entrepreneurial spirit and explored opportunities in other markets. During his 30-year career, the company founder, Bob Moss, completed numerous high-profile projects in Central Florida, including the Animal Kingdom Lodge and Give Kids the World Village. Because of the good will he nurtured in the area, the company was able to successfully pursue work in Tampa, Sarasota and Orlando.
In 2013, Moss acquired the operations of Peter R. Brown Construction in Tampa/Clearwater and welcomed more than 35 experienced construction professionals to the team, including John Bowden, senior vice president of the Moss Central Florida offices. This increased the company’s visibility in Tampa and solidified the Moss footprint in the Tampa Bay market.
“Over the last few years, we have over a billion dollars of managed revenue, building three premier hotels along the beach, schools, an office and a jail,” said Bowden. “When we combine our experience, relationships and the robust development market in Tampa, we see a bright future.
“With all our business partners, we’re in it for the long-haul and focused on quality and establishing long-term relationships.”
– David Ciampini
A perfect example of how the company’s core value of honoring relationships has led to additional projects is a recently awarded one with Nova Southeastern University (NSU) and its Dr. Kiran C. Patel College of Osteopathic medicine, which is relocating from NSU’s Davie Campus to the Tampa Bay area.
“We established a positive relationship with Dr. Patel, who was the developer of the Wyndham Grand Hotel in Clearwater that we constructed,” explained Bowden. “Because of our relationship with him and our proven experience with other NSU projects, we were awarded this project.”
The company also recently began work on the Tampa Bay Lightning practice facility at Ice Sports Forum (ISF). The new, 18,000-sq.-ft. extension to the ISF will dwarf the existing training facility, which is about 5,550 square feet and will also get a makeover. The $6 million facility will include a new locker room, player lounge and training facilities. Amenities will include hydrotherapy facilities, a video room and a rink dasher system that will increase player safety. It is set for completion in spring 2018.
Moss has been busy in other parts of Central Florida as well. Recognizing NeoCity as a premier development in Osceola County, the company responded to a request for proposal (RFP) for the 500-acre technology district’s 100,000-sq.-ft. flagship office building. Moss was short listed and invited to do an oral presentation. Following the presentation, it was ranked second; however, several months later the county called saying contract negotiations had stalled with the first-ranked contractor, and they were ready to enter negotiations with Moss.
“We completed contract negotiations with the Osceola County Board and got approval in less than 30 days,” said Kevin Ream, project executive for the Orlando area. “We’re excited about the project and look forward to what we believe will be a long-standing relationship with Osceola County.”
Moss is involved in other dynamic projects ranging from entertainment, to senior living, to education. The company has been working with Nine Wicket Development on The Crane, a 298-unit senior living facility in Altamonte Springs. The Crane is anticipated to break ground by the fall of 2018. In the education sector, the company was recently awarded the Harmony Middle School project in Osceola County and performed preconstruction services with the school district. Harmony Middle School is anticipated to break ground
in March 2018.
The company’s plan is to continue to build its reputation and presence in the region. “We honor our relationships and the communities in which we operate, and we’re committed to this region,” said Ream. “We have a strong foundation in Central Florida, and we look forward to continued growth in the hospitality, education, commercial and multi-family sectors as well as giving back to the community in years to come.”
Establishing Relationships Within the Community
Community partnerships are extremely important to Moss. Just as the structures it builds are long-standing, so are its partnerships and its presence in the communities in which it operates. The Moss Foundation was started to help in the company’s effort to build relationships in these communities. Its community partners are organizations that share similar values and include HANDY (Helping Abused Neglected Disadvantaged Youth), United Way, March of Dimes, Give Kids the World, Cystic Fibrosis Foundation, American Red Cross, Boys and Girls Club of America and Wounded Warrior Outdoors along with Operation Lift Hope.
“We honor our relationships and the communities in which we operate, and we’re committed to this region.”
– Kevin Ream
“We strongly believe in giving back, and we also encourage our employees to engage in the community,” said Ream. “We continue to build relationships in the communities in and around Orlando and Tampa including Osceola, Orange, Hillsborough and Pinellas counties. In addition, we support the Dream Fund, CASA and partner with the Tampa Bay Lightning.”
As vice president, David Ciampini helps steer the company’s continued growth and is responsible for all business development activities. He admits it takes some time to be understood and respected in new markets, especially because Moss is not a typical low-bid commodity contractor.
“With all our business partners, we’re in it for the long-haul and focused on quality and establishing long-term relationships,” he explained. “For instance, not only because of the projects we manage, but also because of how we operate, we enjoy the respect of the Central Florida subcontractor community, which enables us to engage quality trades for our construction projects. Much like our repeat clients have realized, so has the subcontracting community preferred to work with Moss, a company that is transparent, fair and honest.”
The company is ranked one of Fortune’s 100 Best Medium Companies to work for and certified as a Great Place to Work. These acknowledgements attract the best and brightest talents. With more than 600 employees throughout the country, it has the capacity and capability for continued growth, which bodes well for Central Florida, a region that is benefitting from Moss’s commitment to quality and customer service.