More Manufacturers Rely on SolTec Electronics for Supply Chain Excellence
by Kara Coyer
Few businesses can claim the same level of success within their first four years as SolTec Electronics. The local original equipment manufacturer (OEM) and electronic manufacturing services (EMS) company is expanding its headquarters, celebrating its Defense Logistics Agency (DLA) New Contractor of the Year Award, and preparing for additional high-level industry certifications in the year to come. The Rockledge-based small business was founded in 2008 by Dawn Gluskin, and quickly developed into a successful venture.
“The company started out as a one-woman operation for the first year and quickly grew into 14 employees at peak season, generating multiple millions in annual revenues,” said Gluskin.
Today, SolTec provides clients like Harris, DLA and NASA with obsolete, long lead-time, or hard-to-find electronic components like memory, transistors, diodes, LEDs and LCD screens. It also offers various part testing and authentication services to clients so they can validate any components they may have purchased on the open market. For example, SolTec can test part functionality, solderability, and RoHS (Restriction of Hazardous Substances Directive) compliancy.
“SolTec is considered an industry leader in the fight against counterfeit components,” Gluskin explained, “and [our] expertise [is] sought out by many Fortune 500 companies as well as by the U.S. Government.” They also offer an excess inventory buying program for clients. But it is not just the roster of services that brings clients to SolTec.
Power of Partnership
“SolTec builds strong partnerships with [its] clients by providing excellent service and extensive follow-up, being problem solvers, delivering on-time and ensuring high quality standards are consistently met,” added Gluskin.
SolTec is different than other OEM and EMS companies because it has created the perfect recipe for success: high levels of service, industry expertise, key certifications and awards. It is not an “either/or” company – it supplies both parts and testing capabilities and focuses on both the client and the product. It also holds the certifications that are critical for electronics manufacturing, military, and aerospace companies. SolTec has AS 9120, ISO 9001:2008, and ANSI/ESD S20.20 certifications. These distinctions certify that SolTec is a quality aerospace product distributor, has a recognized quality management system, and adheres to the Electrostatic Discharge Control Program when working with electronic components, respectively.
In addition to SolTec receiving the DLA New Contractor of the Year Award in 2012, back in 2010 they won the American Express OPEN & CMI: Make Mine a Million Dollar Business Award.
Only as Good as the Sum of its Parts
Although it is a fairly small business, SolTec has a well-defined company structure. It is led by Gluskin, who remains a hands-on presence in the company day-to-day. She attends trade shows, authors industry publications, and acts as a resource for others in the industry.
Her husband, Dave Gluskin, joined the company in 2009 and runs SolTec’s operations, including shipping and receiving and quality control. “He also spearheaded [our] AS9120 certification efforts,” Dawn added, “and has given many presentations on the company’s quality control and testing capabilities.”
SolTec Labs, the testing arm of the company, is run by Don Davis, a decapsulation technician and component test engineer with over eight years of industry experience. He is supported by Michael Rietzel, a compliance and contracts officer with 35 years of experience in program management, systems engineering, testing, and maintenance. The remaining company staff encompasses sales, purchasing, warehousing, contracting, and advising. Gluskin has created a well-balanced company that focuses on employees in addition to products and service.
If You Love What You Do…
SolTec invests in its staff by providing after-hours social activities and facilitating a corporate volunteer and philanthropy program called SolTec CARES. It sponsors team building events, corporate outings in Central Florida, holiday dinners and fun events like employee “dance-offs” on Xbox Kinect’s Dance Central game. It also offers paid time-off to employees so they can pursue volunteer opportunities in the local community, and gives back as a corporate sponsor for nonprofits like United Way of Brevard, Space Coast Early Intervention Center, March of Dimes, and Habitat for Humanity.
“Fun is an important part of the SolTec corporate culture,” Gluskin said. Family is too. Since expanding from a woman-owned business to a woman-owned family business three years ago, Gluskin has given birth to her second daughter. She’s proof positive that business owners can successfully steer their companies through periods of rapid growth while also focusing on their families.
And, it is not just Gluskin’s family that is growing. SolTec will celebrate its fifth anniversary in 2013 and will continue to expand its capabilities by applying for AS 6081 certification. SolTec is primed for another year of growth in 2013 and remains a key local business to watch.
About SolTec Electronic
Founder and CEO: Dawn Gluskin
Industry: Electronic Manufacturing & Aerospace
Headquarter Location: Rockledge, FL
Company Size: 5-10 employees & contractors
Annual Revenue: Over $2 million
Clients Include: NASA, DLA (Defense Logistics Agency), Harris, Symetrics, Emerson, Siemens, SAE.