For some, Hawaii conjures up images of tropical landscapes and perfect vacations. For Terri Friel, a loan officer assistant with Shelter Mortgage, Hawaii is where her mortgage career began.
“After working in retail banking for over 20 years, I began my interest in mortgages at the start of 2000 when I landed a job as a mortgage office manager in a busy office,” Friel said.
After a decade of living in Hawaii, Friel returned to Orlando and briefly delved back into banking. But, she said, “I missed working on the mortgage side, so I began researching companies I could grow with and just happened to come across this job posting. I was hired with Shelter Mortgage and love that I get to be a part of making people’s dreams of owning a home come true right from the start.”
Friel sees her role as an opportunity to make the process of getting a mortgage loan as seamless as possible for the borrower. She works with borrowers to get all of their documentation up front so she can to submit a complete and clean file to the underwriter.
“Our team has proven time and time again that we are all dedicated to Shelter’s culture of reliability and open communication,” Friel said. “I truly love what I do, and I am so inspired by the wonderful team I work with. I learn something new every day. And when needed, we all have each other’s backs. One thing I know for certain is that this is not just a job — we are family.”
This will continue to be a year of new beginnings for Friel as she prepares to sell her current home and purchase a new one. Friel said, “You can bet on who will be helping me every step of the way