How to Choose the Right IT Strategy

Man Touching Screen

“Large brands aren’t the only ones benefiting from ongoing IT innovation. With the right IT infrastructure, small and midsize businesses can reduce overhead, increase efficiency and even develop more streamlined customer engagement.”

— Harry Ellis, CIO, Next Horizon 

(October 2019) – The boundary between sales and manufacturing is blurring. Through technology and innovation, manufacturers are being pressured to increase speed of delivery to market and, in some cases, build to order. Direct-to-consumer (DTC) companies like Casper Mattress, Dollar Shave Club and Bonobos are sprouting up left and right. All of these companies share a common strength: reliable IT infrastructure that has supported their continuous growth and empowered them to flourish.

Reliable Support

To maintain a reliable support infrastructure for your organization’s computers and networking systems, you need professionals who are trained, certified and experienced. If you are a business owner, for instance, the last thing you want is to have ransomware infecting your servers or an outdated backup crippling the rest of your business operations.

You can hire full- or part-time employees who are in charge of working on and maintaining your company’s computers and networks. The downside to hiring a full-time IT staff for many businesses is the additional payroll incurred. While it’s great having IT support at all times, you are essentially paying for IT insurance. You have the necessary support at a moment’s notice if anything were to happen to your system; however, with today’s technology, it’s highly unlikely that you’ll need IT support eight hours a day, 40 hours a week. This is where managed IT services come into play.

Managed IT Services

Truth is, nearly every facet of your business relies heavily on IT infrastructure every day to be successful. For maximum benefit, ensure that the architecture, hardware, software and network planning follow industry standards and best practices. Not doing so may force you to answer this very real question: Can my company effectively operate and provide services without technology? For most, the answer is a resounding no. Partnering with a managed IT services company ensures you never have to. Your employees can enjoy full access to computer systems, with real-time monitoring and proper security measures, so your network remains stable and you stay in control of your business, resources and productivity.

Managed IT services offer an alternative solution to hiring full-time IT support staff. You can get the same level of professional support for your organization’s computer network when you need it, thus providing a flexible, more cost-effective solution in the long run.

Most third-party managed IT services companies can also provide your business with secure platforms for data security, increased performance in speed and storage, and data recovery if anything were to happen. All of this support is usually backed by a 24/7 support help desk that you can depend on anytime, should you need its services.

Improvements for Manufacturers

With supply chain management (SCM), enterprise resource planning (ERP) and other tools, manufacturing companies are constantly using technology to track their product pipeline from start to finish. These tools are critical in assuring that costs are controlled and minimized whenever possible. If any of your systems go down, it can hold up the manufacturing process, reducing profitability and time to market.

A managed IT service will maintain that infrastructure, reduce down time and optimize the performance of your system, ensuring business continuity. It also allows your engineers and development team more computing power for large-scale development simulations. Think of it as an à la carte menu for IT support that you can increase or decrease as situations arise.

Stability and Growth

Whether you operate an internet-based company or you have a traditional office setup, you most likely have computers and networks that hold and transfer important data on a day-to-day basis. Invest in the right IT plan and your business will reap the benefits. 

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About the author

Davia Moss

Davia Moss is vice president of operations and client services at Next Horizon, an IT and digital marketing agency that provides holistic technology solutions for businesses looking to improve sales, increase agility and optimize productivity. www.nexthorizon.net

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